Frequently Asked Questions
Where is Regency Self Storage located?
Our facility is located at 1488 Lomaland Dr. El Paso, TX 79935. Reserve/rent your unit online or stop by the facility today!
How does the Online Move-In Special work?
Take advantage of our Online Move-In Special by renting your unit fully online and completing the move-in process. You'll get the first month free (pro-rated) and a free lock for your unit (if applicable). After completing the online process, visit us during office hours to finalize your move-in and receive your free lock! You must complete your move-in online to take advantage of this deal, move-ins over the phone or walk-ins are not eligible for the special.
What are the office hours?
What is a Premium or Economy Unit?
To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
- Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
- Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
- Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.
What are the access hours?
Our gate hours are 6:00 AM - 10:00 PM, 7 days a week.
Am I required to store long-term?
We provide flexible month-to-month lease options on all of our available units. Store with us short or long-term, whatever your need.
How do I pay my storage bill?
Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!
What size do I need?
We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
Do you offer RV, Boat, or Vehicle Parking?
Yes, Regency Self Storage offers affordable outdoor and enclosed storage for your RV, boat, or vehicle.